Wish the treatment plan would be printed out as an alternative to online thingies. A bit awkward when another patient is using the exercise area - there's not much room for two & I find it hard enough trying to do what my physio wants! – Most importantly, do you have any constructive feedback or rave reviews for us?
- 8/10 – How would you rate your overall experience at Covent Garden Physio?
- 6/10 – How satisfied are you with our communication of your diagnosis and treatment plan?
- 7/10 – How happy were you with the treatment you received?
- 7/10 – How likely are you to recommend us to your family and friends?
Howard Groves – 04 Dec 24
Dear Howard,
Thank you so much for your feedback, we appreciate you taking the time to do this.
We totally get that having a printed treatment plan can be easier, and we’re happy to sort that for you. We will have a set of your exercises printed and ready at your next visit to take away. Alternatively, you can choose the print programme option when you’re viewing the exercises online.
We’re also sorry to hear the exercise area felt a bit crowded. We’ll certainly take your comments on board as we look at how we can better manage the space. Your comfort and progress are really important to us, so please don’t hesitate to let us know if there’s anything else we can do to make things easier for you.
Victoria Tisdall –